And yet that annoys me.
First of all account numbers are too damn long. My gas company assigns 12 character account numbers BUT when you're asked to enter your account number they specifically ask for the first 11 characters. I keep forgetting that there's 12 so I have to count in to 11 and by then the robot voice is telling me I'm going to be terminated.
Then there's all the repetition. It's bad enough that the robot voice speaks so slowly I begin to go into a coma of boredom and frustration but then she needs to repeat everything to confirm.
There should be a menu option - "If you're not a fucking idiot, please press 9"
and another ...
"If you are capable of pressing numbers on a touch tone phone please tell us now"
or maybe ...
"If, after having a checking account for all your sorry life, you KNOW where your routing and account numbers are please press 6 and we won't spend 4 minutes explaining your own check to you"
And don't even get me started on the voice activated menus!! I tend to curse between ridiculous instructions and wind up getting "I'm sorry I don't recognize that request" which of course puts me back at the start line and then I really start cursing.
It's a vicious cycle.
What? Why don't I just write a check and go to the post office you ask?
Well - funny thing. While recovering from the flu/plague/brain tumor that has haunted me since Christmas I began to get a really bad case of cabin fever.
I decided to get out for a bit. My driveway is on an incline - most likely because it's built on a toxic dump or a burial ground for evil witches - and I thought I saw black top but it was really black ice and so I slid halfway down the driveway before finally landing on my side.
Thankfully the base of the telephone pole broke my fall. Otherwise I might have landed in a soft snow pile and what fun would that be.
I am black and blue and purple all over. I look a bit like a cross of Barney and Ronald McDonald with a touch of Elephant Man thrown in.
I'm not an animal ...